Privacy Policy

Who we are

We are The Outdoor Living Group, specialists in outdoor living solutions, and our digital presence can be found at: https://louveredroofs.uk/ and https://www.theoutdoorlivinggroup.com.

What personal data do we collect, and why do we collect it

Comments

When visitors leave comments on our site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to assist in spam detection. If you choose to use a Gravatar, your email’s anonymised string (hash) is sent to the Gravatar service. Once your comment is approved, your profile picture is publicly visible in the context of your comment.

Media

We urge users to be cautious when uploading images to our website to avoid sharing images with embedded location data (EXIF GPS). Other visitors can extract this location data from images on the website.

Contact forms

Our contact forms are designed for your convenience, allowing you to get in touch with us efficiently. Any information provided is solely for communication purposes and won’t be used for unsolicited marketing.

Cookies

Leaving a comment might result in an opt-in to save your name, email address, and website in cookies for convenience. These cookies will last for one year. For those with an account who log into our site, we set a temporary cookie to check browser cookie handling, which is discarded upon closing your browser. Logging in sets several cookies to save your login and display choices. Logging out deletes these cookies.

Embedded content from other websites

Our articles may contain embedded content like videos, images, and articles. This embedded content from other websites treats your interaction similarly to if you visited that website directly. These sites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, especially if your account is logged into that website.

Analytics

We employ analytics tools to better understand our audience, improve our services, and optimise the user experience. These tools may collect data such as your IP address, browsing patterns, and more, but always anonymously.

Who do we share your data with

Your privacy is crucial to us. We only share your data with third-party services that aid our website’s functionality and enhance user experience, always ensuring that your privacy remains protected.

How long we retain your data

Comments and their associated metadata are retained indefinitely for continuous interaction benefits. For registered users, we store personal information provided in their profiles. While users can see, edit, or delete their information anytime, they can’t alter usernames. Administrators, however, can access and edit this information.

What rights do you have over your data?

You have the right to request an exported file of the personal data we possess. Additionally, you can ask us to erase personal data, excluding any data mandated for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments might be verified using an automated spam detection service to ensure the quality of interactions on our site.

Your contact information

We prioritise protecting your contact information and ensuring it isn’t misused. It’s utilised solely for communication purposes unless specified otherwise.

Additional Information

How we protect your data

We employ industry-standard security measures to protect your data, ensuring it’s safe from unauthorised access, alteration, disclosure, or destruction.

What data breach procedures do we have in place?

In the unlikely event of a data breach, we have procedures set up to notify affected users, assess the severity of the breach, and take necessary steps to mitigate and prevent future breaches.

What third parties do we receive data from?

Occasionally, we might receive data from third-party affiliates or partners, primarily to enhance the website’s functionality or for promotional collaborations.

What automated decision-making and/or profiling do we do with user data?

User data may be used for automated decision-making to enhance user experience. For instance, showing personalised content based on browsing history. Always done while maintaining user privacy.

Industry regulatory disclosure requirements

As a transparent and responsible company, we comply with industry regulatory disclosure requirements, ensuring that our clients and visitors are well-informed about any necessary disclosures related to our services or operations.

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